The Paris 2024 Olympic and Paralympic Games have already begun. To help you get to the events without stress, Le Figaro answers the most frequently asked practical questions.
QR Code, transport, ticket resale… Le Figaro has listed the answers to the questions that could come up again in this historic Olympic summer.
How to access your tickets?
The Organizing Committee has chosen a “100% digital ticketing”. You must have your tickets on your phone, in the’application Paris 2024 Tickets to download. On the other hand, if you have a phone «ancien»purchased more than three or six years ago depending on the operating system, you will not be able to install the application (and therefore neither present your tickets nor resell them). You must a minima Android version 9 (released in 2018) or iOS 15 (released in 2021), specifies UFC-Que Choisir.
Two solutions existent : “If your device is not compatible with the “Paris 2024 Tickets” application, we invite you to come accompanied by a loved one whose smartphone is compatible. You can then log in to your account on their device, then log out once the session is over.” explains the Paris 2024 customer service. Otherwise, it will be possible to go to ticket office (Ticket Box Office) on the day of the event. “To guarantee entry to the competition site, you will need to present an identity document as well as the order number of the ticket(s)”specifies a spokesperson for Paris 2024 to UFC-Que Choisir.
Where can I buy or resell tickets for the events?
The official ticket resale platform Paris 2024 Tickets has been open since May 15. On it, you can resell your tickets and in acheter. This is the only platform available, and the sale price is the same as the purchase price (with a tax for the seller and the buyer, however).
TICKET OFFICE: RESALE AND GOOD DEALS
Are there any free trials?
Oui, some events are free. You can watch the triathlon, open water swimming (in the Seine, normally), road cycling events and marathon for free on the course. Only the places at the finish are paid. In Marseille, it will be possible to watch the sailing events for free only from the corniche. The grandstand installed near the start area will be paid.
THE LIST OF FREE TESTS
Where can I buy Paris 2024 merchandise?
By going to the official stores around the competition venues. As with any purchase within the venues, you will need to use a Visa card to buy a stuffed animal, key ring or T-shirt with the image of Paris 2024. There are also official stores in several places in Paris, such as Les Halles for example, on the Champs-Élysées or in the major train stations.
THE BUSINESS OF JOINT MERCHANDISE
How to get to the competition sites?
Île-de-France Mobilités has set up the Paris 2024 Pass, at 16 euros per day during the entire Games. The organizers recommend arriving 1h30 in advance at the event locations and planning your journeys using the application «Transport Public Paris 2024»The editorial staff of Le Figaro has also gathered together all the means to get to each test site in the Île-de-France region.
Which stations are closed during the Games?
On the metro side, three stations will be closed until the end of the Olympic and Paralympic Games:
- The stop «Champs-Élysées – Clemenceau» (metro 1 and 13) until 08/11 and from 08/22 to 09/08
- The stop «Tuileries» (metro 1) until 01/09
- The stop «Concorde» will not be served until 01/09 by metro lines 1 and 8 and until 21/09 by metro line 12
On the tram side, three stations will not be served:
- The stop «Issy Gate» (Tramway T2) until 08/11 and from 08/29 to 09/07
- The stop «Porte de Versailles» (Tramway T2 and T3a) until 08/11 and from 08/29 to 09/07
- The stop «Colette Besson » (Tramway T3b) until 08/10 and from 08/29 to 09/08
ALL ABOUT TRANSPORT
Will public transport timetables and frequencies change?
The capacity of public transport will be on average 15% more important compared to the usual summer offer. The frequency is increased by up to 70% on metro line 9 and RER A and C, according to statements by Île-de-France Mobilités in March 2024.
The region’s transport authority specified on July 24 that “The opening hours of stations and stations will extend from 5:30 am to 1:15 am on weekdays (2h15 for the metro on Friday and Saturday evenings)»therefore without changes to the usual timetables.
I am a person with reduced mobility, how does it work?
People with disabilities have access to priority queues in access to the search and ticketing areas, as well as to the catering areas. When purchasing the ticket, you may have indicated that you were a person with reduced mobility. You will therefore be able to access wheelchair spaces or easily accessible spaces. However, we advise you to bring your mobility inclusion cardor equivalent supporting documentation, at the entrance to the sites. Paris 2024 reserves the right to request them from people with reduced mobility at the event sites.
Of the minibus Île-de-France Mobilités can also be booked for you and your companion. This service departs from 8 major Parisian train stations to the competition sites. Near these sites, parking is reserved for spectators in wheelchairs, taxis and public transport are also accessible. The region has also announced that 100% of Parisian buses and tram lines are accessible, that 240 stations have been developed and that a free support service is available at RER and train stations.
ACCESSIBLE SHUTTLES PARIS 2024
How to get around Paris during the Olympics?
From July 15 to August 13, and then from August 22 for the Paralympic Games, the JO 2024 Paris lanes will create knots in the brains of many drivers. They concern 185 kilometers of roads in Île-de-France. Only the accredited vehicles or authorized ones can drive there. In case of non-compliance, drivers will receive a fine of 135 euros. If there are no markings, you can drive on the entire lane.
THE OLYMPIC ROUTES
In the capital, several major roads and boulevards will also be impacted, such as Rue de Rivoli, Place de la Concorde, Pont des Invalides and Avenue du Président Wilson, which are hosting events. There will be three traffic zones: blue zones, red zones and grey zones. You must have a QR code, also called Games Passto drive within the red perimeter. Vehicles that can benefit from this exemption include those of local residents and professionals, according to the government website Anticipate the Games.
If you are on foot, by bike or by scooterit will be possible to move around in all areas, except, of course, on the event sites if you do not have tickets.
Screenshot of the paris.fr website
Can I film the events from the competition venues?
It is of course possible to take pictures or film for his “personal, private, non-commercial and non-promotional use”. But it is forbidden to share them on the Internet or on social networks.
What is allowed and prohibited on the sites?
It is obviously forbidden to have weapons, flammable substances, drugs, laser pointers, tools, drones, but these are not the only objects prohibited within the Olympic sites. It is prohibited to show up with a camera lens longer than 20 centimeters, with a camcorder, a suitcase, your pet or even with a non-foldable umbrella. Concerning the flagsonly those present at the Games are admitted. They must not measure more than one meter by two nor be held by a rigid pole.
It will be necessary to have a bag of 25 liters maximum. It is permitted to bring food and drink for personal consumption. However, cans and glass bottles are prohibited. Spectators are, however, permitted to bring a gourds made of metal or plastic, but they must not be larger than 75 clexcept at the Marseille stadium. Water fountains are available to spectators. However, alcohol is prohibited.
Can I eat directly on site?
Many food stands and refreshment bars are accessible at all Olympic sites. Count 5 euros for a 50 cl glass of soda (not including the 2 euro deposit for glasses).
I have a health problem, how can I get to the hospital during the Games?
The hospital offer has been expanded. 1,300 additional beds, in addition to the 38,000 already existing in Île-de-France, have been opened in the region. Emergency services have also been strengthened, as well as SAMU and SMUR. However, access to hospitals is made difficult due to traffic restrictions.
COMPLICATED ACCESS TO HOSPITALS
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